First off redundancy in Information Technology is not a new concept. It is an integral part of our disaster recovery solutions and plans. Redundancy in information systems is a must in everyday life IT life. If one server or application goes down there can be repairable damage to your company or maybe even your clients.
“It takes years to build up trust and only seconds to destroy it” Author Anonymous
In today’s technologically driven world a standard redundant system is no longer enough. The days of one to two hours of down time is no longer acceptable, companies and people now think of data services “email, websites, online banking and etc.” like electricity. Everyone wants to flip a switch and it is there almost like it was waiting on them “the user” to request it.
We in technology know that this is not always the case; we in IT understand there are problems that sometimes cannot be foretold or prepared for. If everyone knew everything that was going to give issues the world would be a better place and I would be out of a job. There are controls that can be put into place that would help us recover with little down time, but you cannot prepare for every situation.
So with that in mind you should not just have a plan that covers A,B,C, there needs to be a D,E,F and so on.
The best way to circumvent any issues is to be able to react evolutionary to problems as they arise, this means thinking outside of the box and addressing situations in a in the moment mind set.