CodeRED emergency alert system is currently down across many regions!

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CodeRED emergency alert system is currently down across many regions in the U.S. following a ransomware attack on its vendor, Crisis24. The incident has disrupted critical emergency communications and exposed user data.

What Happened

  • Attack Type: Ransomware
  • Threat Actor: INC ransomware group
  • Target: OnSolve CodeRED platform (owned by Crisis24)
  • Impact:
  • Emergency alerts (weather, missing persons, terror threats) are unavailable in many municipalities.
  • Personal data compromised: names, addresses, emails, phone numbers, and passwords used to create CodeRED accounts.

Key Details

  • Date of Outage: Began in early November 2025, publicly confirmed Nov 26
  • Scope: Hundreds of municipalities affected nationwide
  • Response:

  • Crisis24 is migrating customers to a new CodeRED platform hosted in a separate, hardened environment.
  • Some cities (e.g., Douglas County, CO) have terminated their CodeRED contracts and are seeking replacements.
  • Others are using social media, door-to-door alerts, and alternative systems temporarily

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